Getting started

Where to begin?

When and what to talk about
Last Updated: September 17, 2017

External Links

Undercover in Temp Nation (Sep 8/18) [Toronto Star]
Your First Canadian Job [Settlement.org]
Occupation-specific skill training in City of Toronto [City of Toronto]
Trades in Ontario with mandatory and voluntary certification [Government of Ontario]

Cultural differences and sensitivities

Cultural and religious sensitivities
Last Updated: June 17, 2017

Articles we are planning

10 Key things to know about Canadian workplace culture – in non-office environments
10 Key things to know about Canadian workplace culture – in office environments

External Links

Ellen Austin Keynote: Finding Success in Canadian Workplace (video with Arab subtitles) [Magnet]
Amber Neville Keynote: Introduction to Canadian Workplace (video with Arab subtitles) [Magnet]
How Muslim Canadians Cope with Work, Hot Days and Fasting During Ramadan [The Globe and Mail]
What do Canadian Employers want? (in Arabic) [Settlement.org]
What do Canadian Employers want? (in English) [Settlement.org]
What is Canadian etiquette at work? [Settlement.org]
Canadian Women in the Workforce [Monster.ca]

Developing an employment strategy

Elements of an employment strategy
Last Updated: July 24, 2017
Defining “success”
Last Updated: July 7, 2017
Training programs in various occupations
Last Updated: June 18, 2017
Bridge programs in various occupations
Last Updated: June 18, 2017
Preparing for “Month 13”
Last Updated: June 17, 2017

Articles we are planning

Basic income requirements – for families of various sizes, within the GTA and beyond the GTA

External Links

Alternative jobs – working in a non-regulated job in your field [Settlement.org]
Finding a Job (in Arabic) [Welcome Ontario]
Your First Canadian Job [Settlement.org]
The Job Search Process [Settlement.org]
How hard is it to find work in Ontario? [Settlement.org]
Occupation-specific skill training in City of Toronto [City of Toronto]
Ontario Works Employment and Training Programs [Toronto Employment and Social Services (TESS)]
Trades in Ontario with mandatory and voluntary certification [Government of Ontario]

Evaluating education and work skills

Articles we are planning

Evaluating work skills
Evaluating education

External Links

University of Toronto Comparative Education Service (CES) – can provide an educational credential assessment report that will show how academic achievements earned outside of Canada compare to credentials earned in Canada. [University of Toronto Comparative Education Service (CES)]
World Education Service (WES) – provides credential evaluation for individuals with degrees from outside of Canada [World Education Service (WES)]
Evaluating education and work skills – in Arabic [WelcomeOntario.ca]

Newcomer work expectations

External Links

Your First Canadian Job [Settlement.org]

Employer tips

External Links

How Pay-for-Performance Can Improve Employment Outcomes for Syrian Refugees (May/17) [MaRS Centre for Impact Investing]
Onboarding Syrian Refugees: A Toolkit For Employers (B.C.) (2016) [Immigrant Employment Council of BC]
Onboarding refugees: A toolkit for employers (Ottawa) (2016) [Hire Immigrants Ottawa]
Employer guide to hiring newcomers: Information and resources (Jun/16) [Hire Immigrants]
Recognizing Refugee Qualifications: Practical Tips for Credential Assessment [World Education Services]
Connecting with refugees – a guide for Iowa employers [Iowa Department of Human Services]
Boost your bottom line by hiring a refugee (Oct 19/16) [Globe and Mail]

Private career colleges

External Links

CCO College Search [Career Colleges of Ontario]
What are private career colleges? [Settlement.org]
What you need to know about attending a private career college in Ontario [Government of Ontario]
Hard lessons: Newcomers and Ontario Private Colleges (2013) [Toronto South Local Immigration Partnership and Woodgreen]
Quality of education at Ontario’s private career colleges questioned (Jul 1/16) [Globe and Mail]
Ontario’s private-college grads not finding jobs, provincial numbers show (May 22/16) [Globe and Mail]

Employment services

External Links

Find employment and training services in Ontario [FindHelp.ca]
What employment services are available in my community? [Settlement.org]
How can one-on-one employment services help me? [Settlement.org]
How can group programs with placements help me? [Settlement.org]
How can group programs with no placements help me? [Settlement.org]

Working under the table

Using the sponsor network

Using the sponsor network to find a job
Last Updated: June 10, 2017

Women

External Links

Women’s self-employment programs [Toronto] [COSTI]
Women in Leadership Workshop [Toronto] [ACCES Employment]
Boundless Possibilities for Women (program) [Toronto] [Woodgreen]
Rexdale Women’s Centre: Support for Women and Families [Toronto] [Rexdale Women’s Centre]
Empowering Women (supporting newcomer women to be successful in their careers) [Toronto] [ACCES Employment]
Women entrepreneurs: Information to start, manage and grow your business [Government of Canada – Canada Business Network]
Employment service and job board for women [Toronto] [ Newcomer Women's Services Toronto]
“No Canadian Experience?” Barriers and Deskilling of Immigrant and Refugee Women in Grand Erie [Ontario] (2014) [CERIS]
Women in Canada: A Gender-based Statistical Report – Immigrant Women [Government of Canada – Statistics Canada]
START Customer Care Program (to support immigrant women with pursuing careers in the customer care sector) [Toronto] [ACCES Employment]
Refugee Women Bring Tastes of Syria to Canada’s Tables (May 19/17) [News Deeply]
Newcomer women ’empowered’ to work in food industry (Mar 8/17) [CBC]
Syrian women find confidence and community in Canada through catering events (Mar 1/17) [National Observer]
Toronto kitchen staffed by Syrian refugee women at risk of closing (Newcomer Kitchen) (Dec 18/17) [Toronto Star]
Newcomer Kitchen: How Syrian refugee women are cooking their way to success (Depanneur) (Feb 21/17) [DeGroote School of Business]
Depanneur Newcomer Kitchen [Toronto] [Depanneur]
Livelihood Project: Help for those facing barriers to suitable and sustainable employment [Toronto] [Livelihood Project]
New life, new business: Syrian refugees bring taste of home to Canada [Karam Kitchen – food catering – Hamilton] (Dec 22/16) [CBC Radio]
Newcomer Kitchen Cooks Up Business Venture For Syrian Refugee Women (Depanneur) (Nov 7/16) [Huffington Post]
Syrian Women In Peterborough Say Thank You With Hand-Sewn Canadian Flags (May 30/17) [Huffington Post]
Sewing program helps make entrepreneurs of GTA refugees (Darzee) (Mar 3/17) [Toronto Star]
Darzee home page [Mes Amis]
Sewing Entrepreneurship for Women in Toronto (SEW IT!) [training program] [Newcomer Women's Services Toronto]
Sewing For Jobs (program) (Ottawa) [EcoEquitable]
How one group of Syrian refugee women give back to the community through knitting (Sep 22/16) [Metro]

Youth

Programs for youth (under 30) in Ontario
Last Updated: June 17, 2017

External Links

YMCA helps young Syrian newcomers give back, integrate and learn (December 29/16) [Metro News - Toronto]
LIFT welcomes newcomers to Syrian Youth FilmMentor program (November 3/16) [Liaison on Independent Filmmakers of Toronto (LIFT)]
Where can I find job listing websites for youth? [Settlement.org]

Entrepreneurship – starting a business

Articles we are planning

Supporting a newcomer starting a business

External Links

‘It put a big mission on our shoulders’ [clothing start-up business – Calgary] (Aug 25/17) [Globe and Mail]
Checklists and guides for starting a business [Government of Canada – Canada Business Network]
Small business: advice, support services, regulations [Government of Ontario]
Starting a business (Ontario) [Government of Canada]
Business guide for newcomers to Canada [Government of Canada]
What do I need to know about licensing and regulations to start a business in Ontario? [Settlement.org]
Where can I get help to start a business? [Settlement.org]
Common questions when starting a business [Small Business Centre London ON]
Starting a Business [in Toronto] [City of Toronto]
From Syrian refugees to business owners in 1 year (Saraya Hot Bread; food business; Victoria) (Jun 13/17) [CBC]
Ontario Government Grants for Small Business and Start Ups [Mentor Works]
Start your business: Discover the key steps to starting your own business [BDC]
Immigrant Entrepreneurship – links to resources to help get started [Toronto Region Immigrant Employment Council (TRIEC)]
Project Welcome – Business and financial knowledge for newcomers [Enactus Ryerson]
Entrepreneurship Connections Program and Specialized Entrepreneurship Program for Syrian Newcomers: Starting a Business in Canada [ACCES Employment]

Temp agencies

Articles we are planning

How to select a temp agency
Pros and cons of temporary work

External Links

Undercover in Temp Nation (Sep 8/18) [Toronto Star]
What are my rights if I work through a temporary agency? (In Arabic) [Settlement.org]
What are my rights if I work through a temporary agency? [Settlement.org]
Frequently Asked Questions About Working Through a Temporary Agency [Settlement.org]
What is an employment agency or temp agency? [Settlement.org]

Volunteering and other ways to gain experience

Articles we are planning

Unpaid internships to gain experience
Volunteering ideas for those with fewer skills

External Links

YMCA helps young Syrian newcomers give back, integrate and learn (December 29/16) [Metro News - Toronto]
How important is Canadian experience? [Settlement.org]
Alternative jobs – working in a non-regulated job in your field [Settlement.org]
Your First Canadian Job [Settlement.org]
How hard is it to find work in Ontario? [Settlement.org]
Rights and responsibilities as a volunteer [Settlement.org]
Volunteering to get Canadian experience [Settlement.org]

Criminal record check

External Links

Getting a criminal record check [Settlement.org]

Resumes

External Links

How can I create an effective LinkedIn profile? [Settlement.org]
Where can I get free help with my cover letter and résumé? [Settlement.org]
How do I make sure that my résumé and cover letter are well written? [Settlement.org]
How do I create a good cover letter? [Settlement.org]
What do I include in my Canadian résumé? What do I exclude? [Settlement.org]
How do I create a Canadian-style résumé in order to find a job? [Settlement.org]

Job Interviews

External Links

Ellen Austin Keynote: Finding Success in Canadian Workplace (video with Arab subtitles) [Magnet]
Try Information Interviews: They May Really Help [Settlement.org]
What are references? Who should I ask to be a reference? [Settlement.org]
What do Canadian Employers want? (In Arabic) [Settlement.org]
What do Canadian Employers want? [Settlement.org]
What do I do after the interview? [Settlement.org]
How do I respond to inappropriate questions in a job interview? [Settlement.org]
What are job interviewers really asking? [Settlement.org]
How do I prepare for a job interview? [Settlement.org]
What is Canadian etiquette at work? [Settlement.org]

Social insurance number, employment insurance and taxes

External Links

Video Series: Newcomers to Canada and the Canadian Tax System [Canada Revenue Agency]
New to Canada. Learn About Taxes. (video in Arabic) [Canada Revenue Agency]
Social Insurance Number (SIN) in Arabic [WelcomeOntario.ca]
Eligibility for Employment Insurance (EI) [Settlement.org]
Getting a Social Insurance Number (SIN) [Settlement.org]

Labour Market Information

External Links

Where can I find information about Ontario companies? [Settlement.org]
Where can I find labour market information? [Settlement.org]
What is labour market information? Do I need it? (In Arabic) [Settlement.org]
What is labour market information? Do I need it? [Settlement.org]

Networking by newcomers

External Links

Ellen Austin Keynote: Finding Success in Canadian Workplace (video with Arab subtitles) [Magnet]
Networking for newcomers – a list of resources [CanadianImmigrant.ca]
What kinds of networking events can I attend? [Settlement.org]
The Value of Networking [Settlement.org]
Networking, Professional & Trade Associations, Mentors [Settlement.org]
What is networking? [Settlement.org]

Mentorship

External Links

Professional Immigrant Networks (PINs) [Settlement.org]
How can mentoring programs help me? [Settlement.org]
Mentoring Partnership brings together recent skilled immigrants and established professionals in occupation-specific mentoring relationships [(Toronto Region Immigrant Employment Council (TRIEC)]
Welcome Talent Canada – a mentorship project with Refugee Career JumpStart Project and LinkedIn [Refugee Career JumpStart Project (RCJP)]

Applying for a job

External Links

How do I apply for a job? [Settlement.org]
How do I apply for a job by email or online? [Settlement.org]
How can I prepare an effective online job application? [Settlement.org]
JobGurus – online job search engine/database [JobGurus]
Indeed – online job search engine/database [Indeed]
Glass Door – online job search engine/database [Glass Door]
Workopolis – online job search engine/database [Workopolis]
Monster – online job search engine/database [Monster]
Landscape.Jobs – online job search engine/database [Landscape.jobs]
Job Bank (Government of Canada) – online job search engine/database [Job Bank]
Wow Jobs – online job search engine/database [Wow Jobs]
Jobillico – online job search engine/database [Jobillico]
Neuvoo – online job search engine/database [Neuvoo]
Eluta – online job search engine/database [Eluta]

Job Offers

External Links

Step by step guide to negotiating a great salary [Monster.ca]
What do I do when I have a job offer? Do I have to negotiate a salary? [Settlement.org]

Employee rights

External Links

Amber Neville Keynote: Introduction to Canadian Workplace (video with Arab subtitles) [Magnet]
How important is Canadian experience? [Settlement.org]
What is a “snow day”? (In Arabic) [Settlement.org]
What is a “snow day”? [Settlement.org]
Information for Employees About Hours of Work and Overtime Pay, with links to PDF’s in various languages including Arabic [Settlement.org]
Rights Under the Employment Standards Act, with links to PDF’s in various languages including Arabic [Settlement.org]
What are my rights as worker in Ontario? [Settlement.org]
Your Rights as a Worker, with links to PDF’s and audio files (MP3’s) in various languages including Arabic [Settlement.org]
What are my rights if I work through a temporary agency? (In Arabic) [Settlement.org]
What are my rights if I work through a temporary agency? [Settlement.org]

Keeping a job

External Links

How do I keep my job? (In Arabic) [Settlement.org]
How do I keep my job? [Settlement.org]
What is Canadian etiquette at work? [Settlement.org]

Quitting

External Links

How to quit your job [Settlement.org]

Getting a driver's license

External Links

Syrian refugee’s claim that Ontario road test wait-time is discriminatory gathers steam (Dec/17) [CBC]
Syrian refugee truck driver challenges MTO over licensing wait (May 29/17 [Toronto Star]
Driver’s licensing a frustration for some Syrian refugees (Dec 7/16) [CBC]
I Have a Driver’s License from Another country – How do I get an Ontario Driver’s License? [Settlement.org]
Getting your Driver’s License [Ontario.ca]

Sponsorship training regarding employment

External Links

The Refugee Sponsorship Training Program (RSTP) is a program designed to support the Sponsorship Agreement Holders (SAHs) of Canada, their Constituent Groups, Groups of Five and Community Sponsors on a national level (excl. Quebec). [Refugee Sponsorship Training Program (RSTP)]

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