Last Updated: June 16, 2017

Selected employment and pre-employment services in the Greater Toronto Area (GTA) with programs for Syrian newcomers



ACCES Employment

Toronto – 489 College Street

Scarborough – 2100 Ellesmere Road

Mississauga – 151 City Centre Drive

Brampton – 44 Peel Centre Drive


One-on-One Help with Your Job Search



Thorncliffe Neighbourhood Office (TNO)

Locations, in Toronto: Thorncilffe, Crescent Town, Flemingdon, St-James Town, Victoria Village


Employment Services:

Employment and community economic development are key standards of well being. Income security and labour market conditions have a direct impact on individual and family success. Our employment services provide job seekers with labour market knowledge and customized responses to employment barriers. TNO delivers the Employment Ontario (EO) program funded through the Ministry of Training, Colleges and Universities (MTCU). The service is offered to all Ontarians. The services offered include Resource and Information, Case Management, Job Development and workshops and job recruitment events.  Services include:


Independent Job Search: Resource & Information (R&I)


Guided Job Search (JS):


Job Development: Job Matching, Placement + Incentives:


As part of this service we offer regular workshops on the following topics:


Woodgreen – Employment Services Centres

Locations: 1080 Queen Street East, 1533 Victoria Park Avenue, 989 Danforth Avenue


WoodGreen helps nearly 10,000 job seekers each year!


WoodGreen Employment Services Centre offers Free services to anyone looking for work including:


Program components:
Free employment searching and preparation supports for individuals looking for work, upgrade their current employment status, or researching additional education and training opportunities. Services include, workshops and guest speakers, computer/internet



COSTI Immigrant Services – Employment Service Centres

Five Service Centres provide close-at-hand locations with all the information and tools to assist you with a successful job search. Job seekers can work on their own using up-to-date technology and resources, attend seminars and seek information and support from helpful and knowledgeable staff. Our staff can also help you obtain more individualized counselling services, register you in our On-Line Services courses and workshops and make referrals to other non-employment services. Visitors to our Employment Service Centres also gain support in maintaining their personal motivation and focus during periods of unemployment through networking and speaker events as well as job fairs.


Career Planning and Assessment Services


Employment Strategies for Individuals with International Experience


On-Line Services program

Can be useful to any job seeker who has restrictions on traveling to employment service centres on a daily or appointment basis for several weeks; wants to supplement their on-site instruction with at-home, self-paced lessons; needs to refresh their understanding of key job search tools, such as resume writing or interview preparation, or wants to access the latest labour market information.


This service has several core elements to address the differing needs of job seekers:


Pre-employment counselling

Arab Community Centre of Toronto



One-on-one assessments, referral to community organizations and pre-employment workshops on such topics as:

Refugee Career Jumpstart Project (RCJP)

Skills profile

Details educational and/or work experience and any other interests a Syrian refugee may have. On top of building a skills profile and connecting you with employers or other resources, we will assign you a volunteer who will assist you in developing a base resume (CV).


One-on-one counseling

Proactive seeking out of refugees to engage in in-depth conversations regarding career options and paths. RCJP current approach is proactive. To date, 70 refugees have been engaged and in 2017, a team is meeting every two weeks, with a goal of identifying 5 more refugees (125 to 130 per year). For each refugee, there is an assessment of education, skills, and desired careers, combined with an explanation of opportunities and concerns, with the goal of then matching to job and training opportunities. The key learning is that conversations are all-important, as is the role of being a navigator through the system and work culture. This project is focusing on the most recent arrivals, both educated and non-or less-educated.


RCJP and MAGNET – Database for matching refugees with employment opportunities

RCJP already has a database of employment-related information, based upon one-on-one interviews with 400 GTA refugees (of whom, 15% to 20% are women; 70% GARs (government-supported); and 30% PSRs (privately-sponsored.). The database uses the platform developed by Magnet, at Ryerson.



Livelihood Project

Case Management Agency

In contrast to the bureaucratic employment agencies that focus on the number of cases handled & job vacancies filled, rather than the quality of long term career provided to newcomers, this will be a new initiative by mid-2017. The case workers will be empowered by technology tools and data that provide contextual help in supporting a newcomer. They will have the detailed case history and tips to help the newcomer tide over to the next step in their pathway to success. Most importantly, this enhanced serviceability will come at a lower cost of operation per case, thanks to the proven power of technology in several industries.