Covid-19 update: This program will be delivered online.

NPower Canada launches youth into meaningful careers by providing free technical and professional training, paid internships, job placement, and post-hire support. NPower Canada currently offers three different training streams in four locations in downtown Toronto, York Region, and Peel Region. This program is not exclusively for newcomers, but they are encouraged, as the program targets youth experiencing barriers to pursuing post-secondary education and securing sustainable employment.

The Junior IT Analyst Program Training focuses on basic tech competencies needed for entry-level IT employment.

Learn the fundamentals of:

  • PC configuration
  • Mobile device security
  • Networking
  • Building computers based on customer requirements
  • Resolving IT issues
  • Installing, configuring and troubleshooting Windows, iOS, Android and Linux
  • Agile project management tools and strategies (Gantt Charts, Kanban, Daily Scrums)
  • Professional client service
    • active listening
    • effective questioning
    • empathy
    • problem-solving
    • issue resolution
    • de-escalation
    • consultative sales
    • presentation skills

Learn and practice professionalism in the workplace by:

  • Identifying skills, interests and accomplishments
  • Creating a targeted resume
  • Practicing interview and networking skills
  • Learning about personal branding & social media
  • Delivering effective presentations
  • Strengthening business writing
  • Learning teamwork and conflict resolution

Develop life skills and techniques for:

  • Self-care
  • Stress management
  • Coping strategies
  • Budgeting
  • Time management
  • Goal setting
  • Having a growth mindset
  • Maintaining a positive attitude
  • Work-life balance

To be eligible, young adults must:

  • Be between 18 to 29 years of age
  • Have completed high school, or GED
  • Demonstrate financial need
  • Be motivated to work
  • Be legally able to work in Canada; have a work permit
  • Have strong English language proficiency (e.g. CLB Level 7/8)